Connect & integrate

Connect your systems —
and run your business without interruption.

PAL4IT provides ready-made integrations with payment gateways, government authorities, digital wallets and a wide range of systems and platforms — keeping data flowing smoothly across every system, automating processes and reducing manual work.

10payment methods
2government platforms
16ready integrations
Ten supported payment methods
madaVisaMastercardApple PayTabbyTamaraMadfuEmkanNEO LaterAmwal
One transaction’s pathFrom POS or store · through the integration layer · to the ledger and cleared invoice
  1. 01

    Your systems

    The transaction starts at the point of sale, in the online store, or on a customer’s record in the CRM.

    • POS
    • Online store
    • CRM
  2. 02

    PAL4IT · Integration layer

    It passes through the integration layer: data validated, translated into the receiving system’s format, and retried automatically on any outage.

    • Integration layer
  3. 03

    Destination

    And it lands where it belongs — collected on a card, financed into instalments, cleared as a tax invoice, or delivered to the customer as a notification.

    • Cards & wallets
    • Buy now, pay later
    • ZATCA & RSD
    • Channels & platforms
Why PAL4IT

Why PAL integrations?

  • Ready-made integrations cut implementation time.
  • Connected over a secure API.
  • Real-time data sync.
  • No double data entry.
  • Failure monitoring and alerts.
Payments

Every payment method your customers use — wired straight into your systems.

Connect your POS or online store to the payment methods most used in the Kingdom, so every transaction flows automatically into accounting, bank settlements reconcile themselves, and fees are booked without a single manual entry.

Cards & digital wallets

4
mada

mada

mada

Saudi Arabia’s national payment network, owned by the Saudi Central Bank (SAMA) since 1990. mada cards are co-badged with Visa or Mastercard — domestic transactions route over mada, cross-border over the international scheme.

Required for domestic online stores
Works withPOSOnline storeAccounting
Visa

Visa

Visa

The international co-badge on mada cards, handling cross-border purchases, visitor cards and currency conversion. In 2025 Visa moved its acceptance platform onto local cloud in the Kingdom, in line with SAMA’s hosting requirements.

On local cloud in KSA · 2025
Works withPOSOnline store
Mastercard

Mastercard

Mastercard

The second international co-badge on mada cards. Mastercard began on-soil gateway operations in the Kingdom in 2024 and is SAMA-certified for the new e-commerce interface — local routing, tokenization and direct mada integration.

SAMA-certified gateway · 2025
Works withPOSOnline store
Apple Pay

Apple Pay

Apple Pay

Live in Saudi Arabia since February 2019, working with mada, Visa and Mastercard. Customers pay in one tap from Apple Wallet without entering card details — and with no extra merchant fee over the underlying rate.

Live in Saudi Arabia since 2019
Works withPOSOnline store

Buy now, pay later

6
Tabby

Tabby

Tabby

Pay later, or split the bill into four instalments. Operated in the Kingdom by Tabby Financing Company, SAMA-licensed since November 2025 — its KSA plans carry no interest and no late fees, and are Shariah-certified.

25M+ users · SAMA-licensed
Works withOnline storePOS
Tamara

Tamara

Tamara

Turn on installment payments right inside your system to lift order completion — with no manual processing.

20M+ customers · SAMA-licensed
Works withOnline storePOS
Madfu

Madfu

Madfu

Interest-free instalments across up to six payments, under a SAMA permit to conduct BNPL granted in May 2023. Founded in 2022 and integrated with the major Saudi store platforms.

SAMA-permitted since 2023
Works withOnline store
Emkan

Emkan

Emkan

The finance arm wholly owned by Al Rajhi Bank, with SAR 2bn capital, SAMA-licensed since 2020 and authorised for BNPL in 2024. Suited to higher-value purchases on longer plans than typical pay-later.

Owned by Al Rajhi Bank · licensed
Works withOnline storePOS
NEO Later

NEO Later

NEO · SNB

The buy-now-pay-later service of NEO, the digital-banking brand owned by Saudi National Bank (SNB). Two to twelve interest-free instalments; the merchant is paid within seven days while NEO carries the default risk.

An SNB brand · paid in 7 days
Works withOnline storeAccounting
Amwal

Amwal

Amwal Tech

A payment service provider licensed by Saudi Payments (licence PSP013) that turns a credit-card purchase into an interest-free bank instalment plan at checkout — the bank extends the credit. It also supports direct mada, Visa and Mastercard payments.

Licensed PSP · PSP013
Works withOnline storeAccounting
Channels & platforms

The platforms your team and your customers already work on — connected to your systems.

The conversation with a customer, the demo meeting, the ad campaign, the branch pin on the map, the field team’s movements — things that usually live outside your systems in separate apps. Connecting them keeps the whole trail on the customer’s own record: nothing copied by hand, nothing stranded on a staff phone.

WhatsApp for Business

WhatsApp for Business

WhatsApp Business API

Send invoices, order notifications and collection reminders through approved WhatsApp templates, and reply from inside your CRM — so the conversation stays attached to the customer’s record instead of a staff phone.

Approved message templates
Works withCRMOnline storePOS
Microsoft Teams

Microsoft Teams

Microsoft Teams

Schedule customer meetings from inside the system: a Teams link is generated automatically and reaches both sides, and the meeting stays attached to the customer’s record and their request — so the demo slot, its notes and its files sit together instead of scattering across calendar and email.

Meeting link generated automatically
Works withCRM
Meta — Facebook & Instagram

Meta — Facebook & Instagram

Meta Business

Connect Facebook and Instagram campaigns to your CRM: a Lead Ads submission arrives as an opportunity ready to work, stored alongside the campaign it came from — instead of exporting a file from Ads Manager and re-keying it every morning.

Leads arrive in real time
Works withCRMOnline store
Google Maps

Google Maps

Google Maps Platform

Show branches, warehouses and customer addresses on a map inside the system, with the location captured as coordinates the moment the address is created rather than typed by hand. The same map carries CRM PAL’s field-team tracking: staff locations and movement during working hours, tied to the customer or the task — so territory coverage is measured rather than taken from a report written at the end of the day.

Branch locations and field-team tracking
Works withCRMOnline storePOS
Compliance

Approved government integrations

E-invoicing and medicine tracking aren’t features — the law mandates them, and their requirements change with every new decision from the authority. Both are built into PAL4IT’s systems and maintained centrally, so compliance never becomes a separate technical project on your desk.

Every integration runs over a secure, approved API built to technical best practice.

Legally required

E-Invoicing — ZATCA (Zakat, Tax and Customs Authority)

Issue e-invoices automatically, with no extra systems required.

Covers
  • Standard tax invoices and simplified invoices
  • Credit and debit notes
  • Device onboarding and certificate issuance
  • Archiving and VAT return reporting
Legally required

RSD — Saudi Food and Drug Authority (SFDA)

Integration with the RSD platform for tracking human medicines and recording their movement, from goods-in at the warehouse through to dispatch — with a full audit trail for inspection, and batches and expiry dates tied to stock movement itself. The SFDA launched the platform’s second version (RSD 2.0) during 2024.

Covers
  • Registering human medicines and their data
  • Packaging coding to GS1 standards
  • Aggregation — mandatory since October 2019
  • Movement tracking to dispatch, and recalls

Where Phase 2 rollout has reached

Phase 2 applies in successive waves by revenue size, with ZATCA notifying each business well ahead of its date. Waves 1 to 19 covered the higher bands and their deadlines have passed. With the rollout now reaching Wave 24 — its threshold SAR 375,000, the same as the mandatory VAT-registration threshold — effectively every mandatorily-registered business is in scope. No new wave had been announced as of 20 July 2026.

WaveTaxable-revenue thresholdIntegration deadline
Wave 20over SAR 1.5Mfor 2022 or 202331 Oct 2025
Wave 21over SAR 1.25Mfor 2022, 2023 or 202430 Nov 2025
Wave 22over SAR 1Mfor 2022, 2023 or 202431 Dec 2025
Wave 23over SAR 750Kfor 2022, 2023 or 202431 Mar 2026
Wave 24over SAR 375Kfor 2022, 2023 or 202430 Jun 2026
Delivery

How an integration is delivered

Four ordered steps — each depends on the one before it, and none is skipped.

01

Scope it

We pin down which authorities and providers to connect, the operations that will flow through them, and the expected volume.

02

Get access

We obtain the API credentials and certificates from the authority or provider and set up your sandbox.

03

Connect & test

We wire the service up in a sandbox and test every case — including failures, refunds and outages.

04

Go live & monitor

Live operation with monitoring and automatic retries, and an immediate alert on any failure.

A note on sources: Figures on this page are drawn from the Saudi Central Bank’s statistical bulletin, official licensing announcements, the authorities’ annual reports, and data published by the providers themselves. No merchant commission rate is quoted because none of the providers publishes one officially; no Visa or Mastercard market share is given because none could be verified; and no fine amounts or compliance deadlines are stated that could not be confirmed against the authority’s own primary sources.

Need an integration that isn’t on our list?

We build custom API integrations with the systems and services your organization relies on — talk to our team to scope your need and estimate the timeline.